Policies

We require a credit card on file and full payment at the time of booking to secure your appointment.

We require 24 business hours’ notice for all cancellations or appointment changes. Changes or cancellations made within 24 business hours, or missed appointments, will be charged the full visit fee to the card on file.

Communication is key when dealing with your health. Email can be a great way

to communicate with the clinic, but cannot be used to address health

concerns. All health related follow ups and questions must be addressed in a

visit. Please allow 3-5 business days for email replies.

Naturopathic services are not covered by OHIP.

We are currently accepting patients only in Ontario.

Currently, we do not offer direct billing for insurance purposes, but if you have

naturopathic coverage you will be provided with an itemized receipt with all the

necessary information required for submitting to your insurance provider.