Policies
Credit Card Policy
We require a credit card on file and full payment at the time of booking to secure your appointment.
Cancellation Policy
We require 24 business hours’ notice for all cancellations or appointment changes. Changes or cancellations made within 24 business hours, or missed appointments, will be charged the full visit fee to the card on file.
Email Policy
Communication is key when dealing with your health. Email can be a great way
to communicate with the clinic, but cannot be used to address health
concerns. All health related follow ups and questions must be addressed in a
visit. Please allow 3-5 business days for email replies.
Are Naturopathic Services covered by OHIP?
Naturopathic services are not covered by OHIP.
Can I book if I live outside of Ontario?
We are currently accepting patients only in Ontario.
Do you offer Direct Billing with insurance companies?
Currently, we do not offer direct billing for insurance purposes, but if you have
naturopathic coverage you will be provided with an itemized receipt with all the
necessary information required for submitting to your insurance provider.